About us
Book With Confidence
Tailor-made holidays with a focus on hand picked boutique hotels and luxury hideaways
Let's plan your perfect tripSundowner is built on repeat business and powerful word-of-mouth recommendations.
Client loyalty is something we never take for granted. Beyond designing exceptional holidays, we pride ourselves on the care and precision that go into every detail behind the scenes. From smooth airport transfers to thoughtfully timed connections and well-briefed guides, our planning is designed to make your holiday feel effortless. You’ll have comprehensive support at every stage, from your first enquiry through to the final leg of your journey, and the reassurance of full financial protection under our ATOL licence. It’s this balance of creativity, reliability, and value that keeps our clients coming back.
A team of real experts, brilliant at designing bespoke holidays.
Call 01273 923100 to start planning your holiday today.
Financial protection
If you live in the UK and you are booking any flights (international or domestic) in addition to any ground arrangements, then your entire holiday will be financially protected under our ATOL licence. This covers you in the unlikely event that an airline or travel firm ceases trading, ensuring you won’t lose money or be left stranded. As a fully bonded and licensed tour operator, Sundowner Holidays holds ATOL licence #1116 and complies with strict regulations from the Civil Aviation Authority, including regular financial checks. You can relax knowing that your money, and your holiday, are in safe hands.
UK & overseas support
When you travel with Sundowner, you’re never on your own. We work with trusted local teams in each of our destinations who know the terrain, understand local logistics, and are ready to smooth out any issues before you even notice them. Whether you need last-minute advice, on-the-ground assistance, or just someone who knows where to find the best local meal, our colleagues overseas are there for you. Meanwhile, our UK-based team is on call around the clock via our 24-hour emergency helpline. With years of experience and a calm, capable approach, we’re always ready to help – whenever and wherever you need it.
Value for money
From the first time you get in touch to the moment you arrive back home, we’re with you all the way, offering much more than just a holiday. Every Sundowner trip is carefully designed to include exceptional hotels, immersive experiences, and thoughtful extras that bring each destination to life. We know that true value comes from attention to detail and real local insight, not from cutting corners. Thanks to the long-standing relationships we’ve built with our partners overseas, we’re able to keep quality high while keeping pricing fair.
Our colleagues on the ground
People make the difference. We know how important it is to feel looked after when you’re far from home, and that’s why we work with individuals who genuinely care about your experience. From the driver who greets you with a warm smile to the hotel manager who knows just how to personalise your stay, our local colleagues are an essential part of every Sundowner trip. Many have worked with us for years, and we trust them to deliver the same high standard of service we promise from the UK. They’re the quiet heroes behind the scenes, solving problems, sharing stories, and making sure your journey feels seamless and memorable.
Our guides
A good guide can make your holiday enjoyable but the right guide can make it unforgettable. We choose local experts who go far beyond facts and timelines, offering genuine insight into their culture, environment, and everyday life. Whether it’s spotting wildlife in the early morning light, exploring a centuries-old market, or pausing to explain a custom that others might miss, our guides bring their world to yours in a way that’s personal and authentic. It’s these real connections and local perspectives that transform a Sundowner holiday into something truly special.
Client service
Planning a holiday should feel exciting and not overwhelming. That’s why we handle everything, from big-picture planning to the finer details, with care and expertise. We listen closely to what you want from your trip and use our knowledge to shape an itinerary that works for you, whether you’re after adventure, relaxation, or a balance of both. Throughout the process, we offer honest advice, practical tips, and personal support, always aiming to go the extra mile. For us, great service isn’t about hard selling, it’s about helping you travel with confidence, and making sure that every journey you take with Sundowner feels effortless from beginning to end.
It's about you
We create exceptional holidays, unique to you, managed in a way that makes everything easy for you, with the aim of surpassing your expectations every step of the way.
Real travel experts
Our travel expertise ensures authentic experiences, fantastic boutique hotels and outstanding guides that help create unforgettable holiday moments.
Peace of mind
- Unbeatable prices
- Our price promise
- A focus on owner-run properties
- Ideas & advice from true specialists
- Wonderful guides to steer the way
- 24-hour emergency support
- Financial protection from ATOL
- Superb sundowner ideas!