Middle East Travel Update
Travel Updates & Booking Support
Your holiday, supported every step of the way
We understand that ongoing news coverage surrounding the Middle East may be causing concern. Our holidays continue to operate normally and we remains in close contact with airlines and overseas partners regarding any relevant updates.
One of the key benefits of booking through a specialist tour operator is knowing that you are not managing a complex holiday alone. From the moment you book with Sundowner, you have a team of real people behind your trip – monitoring updates, supporting you throughout your journey and helping ensure everything runs smoothly.
★★★★★ Rated Excellent on Trustpilot
Trusted by hundreds of travellers for our personal service, expert support and tailor-made holidays.
If you are due to travel soon
We are closely monitoring operational discussions within the aviation industry, including those relating to fuel supply and potential airline surcharges. At present, the main impact across the industry has been some minor airline schedule and routing adjustments, with holidays continuing to operate normally.
Our team is actively reviewing all upcoming departures and, if any important updates affect your travel arrangements, we will contact you directly with clear guidance and support. Where appropriate, we will also help explore the best available options, whether that involves revised flights, postponing travel or alternative destinations and routes.
For clients travelling in the coming days or weeks, we simply recommend:
- Keeping an eye on your flight notifications from the airline
- Ensuring we have your latest contact details while travelling
Most importantly, we want you to feel reassured that there is an experienced team here to support you before and during your holiday.
Why clients choose to book with Sundowner Holidays
Tailor-made holidays often involve multiple flights, destinations, transfers and overseas partners. While most trips run exactly as planned, travel occasionally requires flexibility – for example, when airlines make schedule adjustments or revise routes.
When that happens, our role is simple: to help manage the moving parts for you.
In an ever-changing travel landscape, our clients value the reassurance of having an experienced team to turn to should plans ever need adjusting. Whether that means reviewing flight options, postponing travel or adapting an itinerary where appropriate, we are here to help.
Our clients often tell us that this personal support and client service becomes one of the most valuable parts of booking with us.
Real people. Real support.
At Sundowner, client service sits at the heart of everything we do. We are not a booking platform or automated call centre. We are an experienced team who genuinely care about your holiday.
That means:
- Clear and honest communication
- Ongoing monitoring of airline and travel updates
- Support before, during and after your holiday
- Personal relationships with our overseas partners
Most importantly, it means you always have someone to turn to if you need support.
Booking with confidence
Booking through an ATOL-protected tour operator also provides additional financial protection and support that you simply do not receive when booking multiple travel elements independently.
For many of our clients, particularly those booking complex multi-stop holidays, that reassurance and support becomes invaluable. Our role is not simply to arrange a holiday, but to help look after every part of the journey from start to finish.
What our clients say
“When our airline made changes to our flights, Sundowner handled everything quickly and professionally. Having real people there to sort things out made all the difference.”
“The level of friendly personal service was superb… from the time I enquired about the trip to the time we landed everything fell into place perfectly.”
“We could not have done this on our own.”
★★★★★ Rated Excellent on Trustpilot
Here if you need us
The world occasionally changes around travel, but our focus remains the same: creating exceptional holidays and supporting our clients throughout them.
If you have any questions about an upcoming trip or future travel plans, our team is always here to help.
It's about you
We create exceptional holidays, unique to you, managed in a way that makes everything easy for you, with the aim of surpassing your expectations every step of the way.
Real travel experts
Our travel expertise ensures authentic experiences, fantastic boutique hotels and outstanding guides that help create unforgettable holiday moments.
Peace of mind
- Unbeatable prices
- Our price promise
- A focus on owner-run properties
- Ideas & advice from true specialists
- Wonderful guides to steer the way
- 24-hour emergency support
- Financial protection from ATOL
- Superb sundowner ideas!